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Help channels in the summer: help services, UOC centres, Library, etc.

10   July   2017

During the holidays, some services will have a different timetable from usual.

During the holidays, some services will have a different timetable from usual.

Because of the summer holiday, in July and August, the various student help channels and other services will have different response times than throughout the rest of the year.
 

Help Service for academic and IT queries

The Help Service will be open throughout August, although some questions may have a longer response time than usual.

Complaints Service

Complaints reaching us by Friday, 11 August, will be answered from Monday, 28 August.

The Help Service on Twitter

The timetable of the @UOCrespon Help Service on Twitter will remain unchanged in August and will, therefore, be available 24/7.

UOC centres

The UOC centres do not change timetable in July but will be closed between 1 and 31 August.

Special cases:

  • The Manresa centre closes as of 31 July.
  • Between 28 June and 8 September, the Seville centre changes its afternoon timetable, closing at 6 pm instead of 7 pm.

Library

You will continue to be able to request book loans from the UOC and other institutions, and the UOC centres will still be available for collecting and returning books until 28 July. As of 4 September, document lending and search services will resume normal service.

Internship and Mobility Services

The processing of agreements or new agreements regarding non-curricular internships that are to start in September will have to be requested by Friday, 28 July, at the latest. Processing of curricular internships must be requested by Friday, 28 July. Normal service will be resumed on Monday, 4 September.

Document requests

Requests for documents made and paid for between 7 and 31 August will be processed as of 1 September.

Cards

Requests reaching us after Friday, 4 August, will be processed after 28 August.

University entrance exam over-25s and over-45s

In July and August, teaching on the entrance exam preparation course will cease.

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